Crappy Service = Poor Customer Retention
It's a long standing business axiom. Katherine Kersten has an excellent article in today's WSJ Opinion Journal about the flight of black students from Minneapolis schools to charter and suburban schools. It's a great read, please read it all.
MINNEAPOLIS--Something momentous is happening here in the home of prairie populism: black flight. African-American families from the poorest neighborhoods are rapidly abandoning the district public schools, going to charter schools, and taking advantage of open enrollment at suburban public schools. Today, just around half of students who live in the city attend its district public schools.
As a result, Minneapolis schools are losing both raw numbers of students and "market share." In 1999-2000, district enrollment was about 48,000; this year, it's about 38,600. Enrollment projections predict only 33,400 in 2008....
I'm sure I will be seeing a corresponding drop in my Minneapolis property taxes as well....
MINNEAPOLIS--Something momentous is happening here in the home of prairie populism: black flight. African-American families from the poorest neighborhoods are rapidly abandoning the district public schools, going to charter schools, and taking advantage of open enrollment at suburban public schools. Today, just around half of students who live in the city attend its district public schools.
As a result, Minneapolis schools are losing both raw numbers of students and "market share." In 1999-2000, district enrollment was about 48,000; this year, it's about 38,600. Enrollment projections predict only 33,400 in 2008....
I'm sure I will be seeing a corresponding drop in my Minneapolis property taxes as well....
posted by Nordeaster | 4:55 AM
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